Privacy Policy
Last updated:
1. Data Controller
Phomvexneoshulao
Neumarkt 34, 04109 Leipzig, Germany
Email: info@phomvexneoshulao.world, contact@phomvexneoshulao.world, support@phomvexneoshulao.world, help@phomvexneoshulao.world
2. Purpose of Data Processing
We process personal data to respond to inquiries, process orders, provide customer support, and improve our services. We do not sell your data to third parties.
3. Legal Basis (GDPR)
Processing is based on consent (Art. 6(1)(a) GDPR), contract performance (Art. 6(1)(b) GDPR), and legitimate interests (Art. 6(1)(f) GDPR) where applicable.
4. Data We Collect
We may collect: name, email address, phone number (if provided), and messages you send. We also collect technical data (IP address, browser type) for security and analytics when you use our website.
5. Storage Period
Personal data is retained only as long as necessary to fulfil the purposes above or as required by law. Inactive customer data may be deleted after 3 years unless longer retention is legally required.
6. Your Rights (GDPR)
You have the right to:
- Access your data
- Rectify inaccurate data
- Erase your data (“right to be forgotten”)
- Restrict processing
- Data portability
- Object to processing
- Withdraw consent at any time
- Lodge a complaint with a supervisory authority
7. Data Security
We use appropriate technical and organisational measures to protect your data, including encryption (HTTPS), access controls, and secure storage.
8. International Transfers
Data is processed within the EU/EEA. Any transfers outside this area comply with GDPR Chapter V and adequate safeguards.
9. Cookies
For details on cookies, see our Cookie Policy.
10. Geographic Scope and Advertising
This website and our services are directed at users in the European Union (EU) and European Economic Area (EEA). We primarily serve customers in Germany and other EU/EEA countries. Our website content and any associated advertising (including Google Ads) reflect our geographic focus. The business topic is the sale and promotion of dietary supplements. We do not target users in jurisdictions where our products or advertising may be restricted.